Utilizing Inbound Webhooks in PowerDialer

This article introduces webhooks in PowerDialer and explains how they can be used to integrate with external services and automate workflows.

Webhooks are automated notification and trigger mechanisms that allow PowerDialer to interact with other applications. With them, external events can initiate actions inside PowerDialer—such as sending incoming contact data to trigger calls or syncing contacts from a CRM.

PowerDialer supports multiple webhook directions, and Inbound Webhooks allow your services to send contact data directly into PowerDialer to create or append contacts within a contact list.

PowerDialer Webhook Configuration Guide

You can view an interactive guide here:

Video Walkthrough

Utilizing Webhooks in PowerDialer

Steps to Use Inbound Webhooks

1. Navigate to the Contact List page and open the contact import dialog.

Select the Webhooks tab.

2. Click Create Webhook and provide:

• Name
• Description
• (Optional) Create new list every day —

Enable this to generate a new contact list daily, or leave unchecked to append incoming data to the same list.

3. Send your contact data from any external service to the Inbound Webhook URL provided by PowerDialer.

4. Once PowerDialer receives sample data, click Configure Mapping and map the incoming fields to the PowerDialer contact fields.

5. Your webhook is now active and ready to receive data!

Updated on: 26/11/2025