Cold calling

• Cold Calling

  Cold calling in Power Dialer has the following steps typically - Choosing or uploading contact list into Power Dialer. Learn more about contact lists here. Choose a power dialing mode, either power or parallel dialing. To learn more about the same click here. Once mode is selected, call the person either in 1 line or mulitple phone numbers at once. Log the call results in Logs. Learn more about logs here. Cold calling helps to maximize productivity and reduce downtime. It ensures tPopular

• Introduction

  Introduction Cold calling in PowerDialer is used to automate the dialing process to efficiently reach out to prospects, streamlining the workflow for sales and outreach teams. Meaning in PowerDialers Context It is a outbound sales tactic where agents contact leads who may or may not be familier with the business/product. PowerDialer helps contact large prospects lists and reduce connection drops with increased calling efficiency. To learn more about Cold Calling, refer to this articlPopular

Machine detection capabilities

• Machine Detection

  Machine detection in Power Dialer helps detect spam calls and automatically listens to the start of the call to decide if a real person or a automated answering machine has picked up. It helps your agents to spend more time talking to humans and less time waiting on machine pickups. To learn more click here. Whenever a call connects, machine detection analyzes the pattern of the audio to classify it as a human answer or a voicemail/IVR/answering machine. Based on the type of call, the systemPopular

Two Dialer Types Explaination

• Dialer Introduction

  Dialer in PowerDialer is tool used to automatically call phone numbers from a contact list so that agents don't have to manually call the person. Power Dialer typically has two types of dialing modes - Power Dialer - Dials the numbers one by one. To learn more click here. Parallel Dialer - Dials multiple numbers at once. To learn more click here.Popular

• Parallel Dialing Mode

  The parallel dialing mode in Power Dialer is a multiple line dialer mode where the system calls up multiple phone numbers at the same time. The parallel dials per call range from 1 to 5. To learn more click here. It connects you to the person who first picks up the call. All other calls are automatically dropped and added to the next set of calls in a round robin method.Popular

• Power Dialing Mode

  Power Dialing Mode in Power Dialer is a calling mode where the the system calls one by one. This means you can call a number at most one at a time. This is good for one on one conversations. You can find this mode in the Dialer Tab where you will find a one-on-one button. To learn more about one-on-one click here. It does not dial multiple numbers in parallel, hence it is a more simple way to have a call without having to manually tweak a lot of settings. (https://storage.crisp.chat/users/Few readers

Dispositions system walkthrough

• Disposition Concept Explaination

  The primary function of PowerDialer is to facilitate connections with leads, while the users role is to engage in conversations and classify the outcomes. All leads start of as "Not disposed". Users have to sort them into good/bad/negative etc. buckets based on the sentiment of the call. Different calling sessions at various times of the day lead to different lead types and dispositions. (https://storage.crisp.chat/users/helpdesk/website/-/f/3/5/c/f35c48cb79fc2000/screenshot-2025-11-28-at-Popular

• Dispositions

  The dispositions system is a feature helping users to catagorize their leads based on the outcomes of their conversations. Our job is to connect you with people, your job is to have conversations with them and dispose them as good, bad, negative etc. This system allows users to organize their leads into different buckets, starting with a default category of "not disposed". As users engage with their leads, they can then choose to reclassify them into more specific categories, ensure better follFew readers