Registrations in the top bar opens the Compliance Center: manage your business profile and service registrations to ensure trust and deliverability.
Registration services are available on paid plans.
Step one: your business profile
Everything else is gated on it. Your first step is to create and verify your business profile. Once approved, you can access other registration services.
- Submitting shows "Business profile submitted successfully. Approval may take up to 24 hours."
- While it is pending: "Your business profile is under review. This process typically takes 24 hours. We'll notify you upon approval."
- If it is rejected, the reason is shown and you can Re-submit Business Profile.
Get the details right the first time. The information has to match your actual registered business — a mismatch with public records is the common cause of rejection.
Identity and business verification (KYC / KYB)
Verify your identity (KYC) or your business (KYB) to build trust and unlock platform capabilities.
SHAKEN/STIR
Register your numbers for call authentication to reduce spam flags. Also described in the app as: register your phone numbers to get them fully attested, improving call answer rates.
This is the framework US carriers use to sign a call as genuinely originating from the number it claims. The attestation level that comes out of it is what Phone health reports:
| Level | Meaning |
|---|---|
| A | Full verification — best call completion |
| B | Partial verification |
| C | No verification |
If any number in your active rotation is unregistered, the dialer warns you directly in the settings panel: unregistered numbers raise the odds carriers flag those calls as spam.
Do this for every number you dial from. It is the single highest-leverage item on this page.
CNAM — caller name
Register your phone numbers for CNAM (Caller Name) to display your business name on outbound calls.
CNAM is what makes a phone show "Acme Roofing" instead of a bare number. Coverage is not universal — carriers and handsets vary in whether and how they display it — but where it lands it materially changes answer rates.
Voice Integrity
Register numbers to enhance call trust and integrity. You provide details of your use case and expected call volume.
Be honest about the volume. The registration exists so carriers can distinguish a legitimate high-volume caller from an unknown one; understating it does not help you.
A2P 10DLC — not yet available
Ensure messaging compliance for Application-to-Person 10-digit long codes. Marked Coming Soon — "We're working on bringing A2P 10DLC registration to the platform."
Until it ships, if you are sending SMS from US 10-digit numbers, check with your account contact what your numbers are registered for. Unregistered A2P traffic gets blocked by carriers without notice.
Order of operations for a new account
- Business profile → wait for approval.
- KYC / KYB verification.
- SHAKEN/STIR on every number you own.
- CNAM on the numbers you dial from most.
- Voice Integrity if you are dialing at volume.
Then check Phone health a week later to see the attestation levels come through.