Buy numbers from the dialer — Buy a new one beside the source number selector, which opens Purchase New Number.
Search
- Area code — the usual way. Pick the area code your contacts are in.
- Zip code — searches for numbers local to that postal area.
Results show the number and its locality so you can tell a genuinely local number from one that merely shares a state.
Your first phone number is free on eligible accounts; the dialog says so when it applies. After that, numbers are paid from your credit balance — if you see "Not enough credits", top up from Credits and auto-refill.
Toll-free numbers are currently unavailable in the purchase dialog.
Countries and regulatory bundles
Beyond the US, the dialog lists Germany, France, United Kingdom and Australia, among others. Many countries require a regulatory bundle before they will sell you a number — proof of who you are and, usually, a local address.
Submit Regulatory Bundle walks through three steps:
- User Information — friendly name, contact email, and whether the holder is a Business or an Individual.
- Address Information — the address the number is registered to. For a National number this generally has to be in-country.
- Upload Documents — whatever that country requires.
Submitted bundles go to View History, which shows the friendly name, country, number type, user type, bundle SID and status. If one is rejected you can Re-upload Documents and Resubmit Application.
Approval is not instant and is not something PowerDialer controls — it is the carrier's review.
How many numbers do you need
Enough that no single number carries a volume pattern that looks automated, and enough to cover the areas you call.
- Local presence: one number per area code you dial into, if you are using local area dialing.
- Rotation: at least three numbers per rep dialing full-time, so auto-rotate has somewhere to go.
Watch the per-number stats in the source number selector — call count, connection rate and spam score, on All time or Today (UTC). A number whose connection rate is falling while others hold is being filtered.
Retiring a number
Remove a number from the source selector to stop dialing from it. If Phone health flags a number for replacement — "Replace these numbers to maintain optimal call completion rates" — take it out of rotation and buy a replacement. A burned number does not recover quickly.
Register what you buy
A new number with no registration is a number carriers know nothing about. Go straight to the compliance centre after buying.